Terms and Conditions_World of Frozen

​​​VISA AND WORLD OF FROZEN PROMOTION 2026  

PRIZE PROMOTION TERMS  

These are the terms and conditions (“Terms”) that apply to the Visa and World of Frozen Promotion 2026 (“Promotion”). By entering the Promotion, each entrant agrees to these Terms and confirms they have read and understood our ​​​​Privacy Notice at https://www.visa.co.uk/legal/global-privacy-notice.html. Please also see how we limit our liability in the “Liability” section below. 

1. Promoter: Visa Europe Limited, a company registered in England (company no. 05139966) with its registered office address at 1 Sheldon Square, London W2 6TT (“Promoter”). Promoter is responsible for all aspects of the operation of this Promotion. 

    

2. Promotion Administrator: Promoter has engaged Sid Lee Sports Limited, a company registered in England (company no. 10186055) with its registered office address at Floor 2, 201 Great Portland Street, London, England, W1W 5AB, to assist with the administration of this Promotion, including prize fulfilment (“Promotion Administrator”).  

    

3. Entry Period: The Promotion opens for entry at 00:01am GMT on 11 February 2026 and closes at 11:59pm GMT on 25 February 2026 (“Entry Period”).  

    

4. Eligibility: Entry is open to legal residents of Great Britain (England, Scotland and Wales), France, Bulgaria, Romania and Czech Republic who are at least 18 years old at the time of entry. Excludes any person identified as “not eligible” below. Promoter reserves the right at any time to require proof of eligibility in such form as Promoter reasonably considers necessary.   

    

5. Not eligible: The Promotion is not open to employees or contractors of Promoter, any Promoter group company or affiliate, any Promotion Administrator or any prize provider, or the immediate families and households of those employees or contractors, or anyone else professionally involved or associated with the Promotion. The Promotion is not open to any person who is subject to financial or other governmental sanctions or who appears on any sanctions list, including the UK Sanctions List available at https://www.gov.uk/government/publications/the-uk-sanctions-list). The Promoter reserves the right to disqualify any entrant or winner who is or becomes subject to sanctions or is added to any sanctions list at any time prior to the award/use of the Prize. 

6. Limits on entry: A limit of 1 entry per person applies to this Promotion. Entries submitted in excess of the stated limit will be disregarded. Promoter reserves the right to disqualify anyone found to have entered more than once, including by using multiple accounts.  

    

7. How to enter: To enter the Promotion, entrants must: (i) sign up or have an account on the MyVisa platform; and (ii) opt in for the Promotion.  

    

8. Prize: There is one (1) prize to be won in this Promotion, consisting of four (4) tickets to [insert] for the winner and up to three (3) guests (“Prize”). The Prize will include the following prize elements: 

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• Four (4) tickets to the opening of World of Frozen at Disneyland(r) Paris.
• One (1) night accommodation at the five stars Disneyland(r) hotel in Paris(Chessy, France) including breakfast;
• lunch and dinner to be provided;
• Two 2 days to enjoy the Disney(r) Parks with Disney Premier Access;
• dedicated gift bags;
• return economy class air or rail transportation from a major airport or train terminal (as applicable) near the winner’s home address to Disneyland(r) Paris; and
• return transfers between the airport/train terminal and Disneyland(r) Paris.  

    9.   Prize conditions: The following terms and exclusions apply to the Prize: 

• The winner and guests must each be at least 18 years old at the time of travel. Where under 18, they must be accompanied by a parent or guardian;
• The outbound flight will be on or around 28 March 2026 and the return flight be on or around 29 March 2026;
• The Prize excludes all costs and expenses incurred by the winner and guests that are not expressly set out above, including: (a) additional transportation/transfers; (b) travel upgrades; (c) additional overnight accommodation; (d)​​​​​​​​​​ any additional meals and beverages; (e) travel and medical insurance, visas and any other required travel documents; (f) any required COVID-19 or other health-related testing, screening, immunisation and quarantine costs (if applicable); (g) discretionary spending; (h) hotel room service, in-room charges and other incidentals (phone, mini-bar, laundry, etc); and (i) tips and gratuities;
• All travel bookings must be made by Promoter or its appointed agent. The choice of all Prize elements, including airports, flights, hotels and event tickets, will be at the sole discretion of Promoter and are subject to availability. Any flights may be direct or indirect and may involve transfer. The mode of travel (air or rail) depends on the winner’s place of residence and will be at Promoter’s discretion. All dates are subject to airline and hotel availability;
• The winner and guests are solely responsible for ensuring that they can travel at the appointed times on the relevant dates. No alternative times or dates are available.
• The winner and guests are solely responsible for ensuring that they have valid passports and/or national identity cards and any required visas, travel documents or permissions necessary to permit entry to the destination country;
• Once issued, airline and train tickets are non-transferable and may not be reissued. Open tickets may not be issued and stopovers are not permitted;
• All elements of the Prize must be used by the winner and guests in the same itinerary. The winner and guests are not entitled to receive any unused portion or element of the Prize;
• The winner is responsible for making any guests aware of these Terms and the Promoter’s Privacy Notice set out below in Section 22;
• The winner and/or guests will be asked for a credit card on check in at the hotel to cover any extras and therefore must be able to provide one and cover these costs.
• All travel is subject to any and all governmental and other official travel restrictions. Promoter is not responsible for any COVID-19 or other health-related travel testing or restrictions applicable to the winner and/or guest, including, but not limited to any vaccinations, quarantine or isolation-related costs or conditions. The winner and guests are responsible for ensuring that they adhere to all applicable COVID-19 or other health-related laws, rules, procedures and protocols relating to the Prize;
• Prizes are subject to all applicable terms and conditions and policies of the relevant airport, transport service, hotel, ticket and event/venue providers. The winner and guests must comply fully with such terms and conditions, codes and policies and all laws and regulations applicable to the Prize. Promoter will have no liability to the winner or guest if the winner and/or guest are unable to receive the full benefit of the Prize or are denied entry to, or are asked to leave, any venue or transport service as a result of a failure to abide by the applicable terms and conditions, codes, policies, any applicable law or as a result of inappropriate behaviour; and

• The Prize is non-transferable, non-refundable, non-exchangeable and no cash alternative is available. However, if it becomes necessary for reasons beyond Promoter’s control, the Prize (or any element of it) may be varied or swapped for a suitable alternative in Promoter’s discretion.  

   

     10. Winner selection: All eligible entrants from all eligible territories will be entered into one (1) random draw to select the winner on [date]. The winner will be the entrant whose name is drawn at random from all eligible entries.  

      11. Winner notification: The winner will be notified by direct message, phone call, or email within [five (5) days] of the completion of the winner selection process. Promoter will make reasonable efforts to contact the winner, but it is the winner’s responsibility to monitor their messages, voicemail and email address (including spam folder) for receipt of the notification.  

      12. Claiming the Prize: The winner must claim the Prize by responding to Promoter’s win notification within seven (7) days, providing all information requested by Promoter for the purpose of verifying the winner’s eligibility and fulfilling the Prize. If requested for verification purposes, the winner must provide proof of age and place of legal residence.  

     13. Travel bookings: All travel bookings will be arranged by Promoter or its appointed agent, who will contact the winner to make the necessary arrangements after verification of a valid claim. The winner must provide all personal information requested for the purpose of making the necessary travel bookings. This will include the personal details and passport and/or national identity card details of the winner and the guests, and the winner must have permission to provide the personal information of the guests. All relevant tickets, passes, vouchers and other paperwork will be provided by post or email in good time prior to departure. The travel party must present valid paperwork on arrival at the airport/train station and any relevant event or venue, failing which travel and entry may be refused. The winner and guests are solely responsible for the safekeeping of documentation. 

     14. Forfeiture and substitution: Promoter reserves the right to disqualify the winner and select an alternative winner if the winner fails to claim the Prize or fails to provide any information or documentation requested by Promoter by the claim deadline, or if Promoter has reason to believe that the winner does not meet the eligibility requirements or has otherwise breached these Terms. The alternative winner will be selected using the original selection process and must claim the Prize within fourteen (14) days of the date of the win notification. 

   15. ​​Tax: The winner is solely responsible for the reporting and payment of all applicable national, state or local taxes or social contributions (if any) arising from the acceptance of the Prize. 

Liability: Insofar as is permitted by law, Visa, Visa’s group companies and affiliates and Visa’s agents, distributors and other representatives (“Promotion Parties”) will not be responsible or liable to compensate any entrant or accept any liability for any loss, damage, personal injury or death occurring as a result of entering the Promotion or taking up the Prize, except where caused by the breach of these Terms by the Promotion Parties or their negligence. The Promotion Parties accept no responsibility for entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Nothing in these Terms limits or excludes any person’s liability for death or personal injury caused by negligence, for fraud, for breach of the Consumer Rights Act 2015, or for any matter in respect of which liability cannot be lawfully limited or excluded.   

    16. No endorsement: The Promotion is in no way sponsored, endorsed, administered by or associated with any third party. By participating in the Promotion, entrants are providing information to Promoter and not to any third party. All third-party trade marks and other intellectual property rights are hereby acknowledged. 

    17. Cancellation and variation: Promoter reserves the right to vary, suspend or cancel the Promotion and/or these Terms if it considers it necessary to do so, including if there is any actual or anticipated breach of applicable law or the Promotion is affected by an event outside Promoter’s reasonable control. In the event of variation, suspension or cancellation, Promoter will post a notice on the Promotion website entry page and send an email notification to those who have already entered. In the event of variation, entrants who have already entered may opt out of the Promotion by contacting Promoter using the contact details at the end of these Terms.​​​​ In the event of cancellation, Prizes may be awarded to winners drawn from entries received prior to cancellation.   

   18. Disqualification: Without limiting the options available to Promoter, Promoter reserves the right at any time to disqualify entrants that Promoter regards as being in breach of these Terms, any applicable laws, any terms and conditions or policies referred to in these Terms and/or the spirit of the Promotion.  

  19. Interference with the Promotion: Any attempt to damage, undermine or interfere with the content or legitimate operation of the Promotion is prohibited and may also be a violation of criminal and/or civil laws. Promoter reserves all its rights and remedies to deal with breaches or suspected breaches of this section including, without limitation, to exclude any entrant or winner believed to be associated with such activity. 

   20. Publicity: By entering the Promotion, each entrant agrees that, in the event of a win, Promoter shall be entitled (but not obliged) to announce their name and country of residence on Promoter’s websites and social media. The winner may also be asked (without further reward) to take part in reasonable publicity connected with the Promotion, but participation is not obligatory.  

   21. Disclosure of winner’s details: By participating in the Promotion, each entrant acknowledges that in the event of a win their surname and county of residence may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting Promoter using the contact details at the end of these Terms. In these circumstances, the entrant acknowledges that Promoter may nevertheless disclose the relevant information, and the entrant’s entry, to the UK’s Advertising Standards Authority (and/or any other competent authority) if required to do so. By way of example, this may happen where Promoter is required to demonstrate that it has awarded the advertised Prize. To request disclosure of winner details, enquirers must submit a request to [insert email] mailto:within one (1) month following the end of the Entry Period. Details will only be disclosed (if permitted by law) after the Prize has been awarded.  

   22. Personal data: Promoter is the data controller. Entrants acknowledge that any personal data supplied in connection with the Promotion (including details of any of the winner’s guests) will be collected, processed and used by Promoter and its associated companies and service providers (including Promotion Administrator) for the purpose of administering the Promotion (and the performance of these Terms), including the fulfilment, delivery and arrangement of the Prize and, where relevant, to comply with legal obligations. Promoter processes such personal data in accordance with all applicable data protection laws and Promoter’s Privacy Notice, which is available at https://www.visa.co.uk/legal/global-privacy-notice.html. Entrants have various rights under data privacy laws including the right to: ask for a copy of the information that Promoter holds about them; ask Promoter to update their personal data, if it is incorrect or incomplete; object to Promoter’s processing of their personal data; and ask Promoter to delete or restrict their personal data.  Entrants also have the right to file a complaint with Promoter or with a supervisory authority (in the UK or in their home country) if they believe that Promoter has processed their personal data in violation of the applicable law. Further information on entrants’ privacy rights can be found in Promoter’s Privacy Notice. Entrants may exercise any of their rights as a data subject by contacting Promoter by email at privacy@visa.com or using the online portal available at https://privacyportal.onetrust.com/webform/dd0d9755-b749-45c9-8c89-f768637132db/2820c4d2-137a-425e-bf35-ffb2bab5611d. The names of the winner and guests will also be provided to the relevant transport, hotel and event providers to facilitate the travel and event bookings. For more information about how these third parties will process personal data, please see their privacy notices which are available on their websites.  

    23. Accessing these Terms: Any website on which these Terms are posted is only intended to be accessed from Great Britain, France, Romania, Bulgaria and Czech Republic and where permitted by law. Promoter makes no representation that materials relating to the Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. 

    24. Severance and waiver: If any part of these Terms is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the rest of these Terms will not be affected. Promoter’s failure to enforce any provision of these Terms will not constitute a waiver of that provision. 

    25. Disputes: Subject to the “Law and Jurisdiction” section below, if there is a dispute about the Promotion or these Terms, Promoter’s decisions are final. If there is a conflict between these Terms and any other document referred to in these Terms, these Terms take precedence to the extent necessary to resolve the conflict. 

    26. Law and jurisdiction: The Promotion and these Terms are governed by English law, but eligible entrants who are resident outside England will not be deprived of any mandatory consumer protections they have under the laws of their home country. Promoter can bring claims against entrants in their home country and entrants can bring claims against Promoter in the English courts or in the courts of their home country. 

     27. Language: If there is a conflict between the English version of these Terms and any translated version, then to the extent permitted by applicable law, the English version shall take precedence to the extent necessary to resolve the conflict. The English version of these Terms is available at [insert url]. 

     28. Contact: General enquiries about the Promotion can be sent to Promoter at:[email address] mailto:. Postal correspondence can be sent to 1 Sheldon Square, London W2 6TT.  

Short terms for inclusion in promotional assets: 

No purchase necessary. 18+ only. Open to legal residents of Great Britain, France, Romania, Bulgaria and Czech Republic. To enter: (i) sign up for the MyVisa platform; and (ii) opt in to the Promotion between 00:01am GMT on 11 February 2026 and 11:59pm GMT on 25 February 2026. 1 winner will win 4 tickets to [insert] including economy flight or train travel and [1] night hotel accommodation]. Max 1 entry per person. Claim prize within 7 days. [Winners will be announced [insert details of how winners will be announced and when they will be announced by X]. For full T&Cs: [insert url for local market]. Promoter: Visa Europe Ltd, 1 Sheldon Square, London W2 6TT, UK.